Collective wisdom and corporate memory in the Civil Service

What is the scope of Knowledge and Information Management in the Civil Service? There could still be some who might think that records managers spend their working hours dusting the shelves and digging up papers from overfilled boxes. Yet, Artificial Intelligence and digital platforms are here to help these managers make use of the billions of documents across the Government sector in a safe and efficient way.

There is, also, the issue of corporate memory and collective wisdom, which should be recorded, written down and stored properly to enable future retrieval and exploitation. Those key government policies and decisions plus the techniques and practices required by the information professionals to keep information secure, manageable and accessible over the years.

If you are intrigued by all these, you can watch the KIM profession ‘Knowledge is Power!’ session from Civil Service Live. Visit the Civil Service Blog for details.